Shipping Policy
We offer world-wide shipping, ranging from economy letters to parcels!
If your country is not listed in available shipping zone, please contact us via our social media platform or directly through our contact form!
Shipping
Our shipping policy is designed to ensure transparency and fairness in the costs associated with delivering your orders.
We do not make any profit from shipping fees; instead, the amount you pay reflects a median estimate based on national and international shipping calculations from our local post office. This means that you are only paying for the actual cost of shipping your items, with no hidden fees.
If you provided an incorrect shipping address during your order, it is crucial to notify us within 24 hours of making your payment. Failure to do so will result in us being unable to take responsibility for the shipment.
Gifts
When you access the payment menu, please remember to specify if you would like your item to be sent as a "gift." To ensure we handle your request properly, kindly include this information in the comment section provided during checkout. Alternatively, you can email us directly with your gift request. This will help us prepare your order to meet your needs and make it a special experience for the recipient.
Contact Us
If you have any questions about our Shipping, Returns and Refunds Policy, please contact us by e-mail contact@duckooo.store or contact us directly through website contact section.