Return & Refund Policy

We do not accept return or exchange.

Damages and issues

• Once your item has been shipped, we cannot accept any cancellations.

• We will require unboxing videos to claim missing items in orders. If you do not record your unboxing, we will be unable to send you a replacement or a refund. An unboxing video means the process of you opening your package, NOT a video taken after you have opened your package.

Contact Us

If you have any questions about our Shipping, Returns and Refunds Policy, please contact us by e-mail contact@duckooo.store or contact us directly through website contact section.